Get paid on time, every time, without the awkward call
Tighten the cycle from sale to cash. Billing accuracy, collections discipline, DSO reduction, and revenue recognition that stands up to an audit. For $2M to $50M companies leaving cash on the table between the sale and the deposit.
The Challenge
You sold the work. You delivered it. And now it is 60 days later, the invoice has not been paid, and no one is sure why. Some invoices went out late because a project manager forgot to close the billable time. Some went out with errors and the customer quietly set them aside. Collection calls are awkward, so they do not happen on a cadence. The CFO is not reviewing aging weekly. Sales thinks collections is finance's job. Finance thinks it is the account manager's job. DSO has drifted from 38 days to 54 days over the last year and no one has named it out loud.
The revenue cycle is not one thing that is broken. It is 15 small things each adding 1 or 2 days to DSO, and they compound. A 16-day increase in DSO on a $10M revenue business locks up $440K of cash that should be in the operating account funding the next quarter.
Our Approach
We run a diagnostic on the full revenue cycle end to end: quote to order, order to invoice, invoice to cash. We map where time is being lost, where invoices are being issued with errors, where collection calls are not happening, and where revenue recognition policy is creating audit risk. We benchmark DSO against your industry and against where it was two and three years ago.
Then we install the discipline that keeps the cycle tight. A standing weekly aging review with named owners per customer. A collections cadence that escalates predictably based on days past due. A billing process that catches errors before invoices go out. Revenue recognition policy documented so close does not get held up by judgment calls every month. Sales, finance, and account management operating from the same dashboard instead of three different versions of what is owed.
What You Get
- End-to-end revenue cycle diagnostic from quote to cash
- DSO baseline and benchmark against industry and historical performance
- Billing accuracy review identifying error patterns and root causes
- Collections cadence with escalation triggers at 30, 60, and 90 days
- Weekly aging review with named owners per customer above a defined threshold
- Revenue recognition policy documented with specific application examples
- Dispute and credit memo process with defined timelines and authority levels
- DSO target with named owner and monthly tracking built into the close cadence
Engagement Model
Diagnostic runs 3 to 4 weeks. Implementation of the standing cadence runs 8 to 12 weeks thereafter. Can run as a standalone engagement, as part of Fractional CFO, or in parallel with Cash Flow Management when cash is tight and DSO is a root cause. Month-to-month with 30-day notice during implementation.
Who It's For
Built for $2M to $50M companies where DSO has drifted, where the AR aging has a meaningful tail of 60-plus day receivables, or where the close is being held up by revenue recognition judgment calls every month. Typical triggers are a cash pressure moment, a controller or CFO flagging aging to the CEO, a planned audit or capital event, or a customer segment that is slow-paying enough to affect the operating cadence. We are not the right fit for companies with DSO under 30 days, clean aging, and documented revenue recognition policy. Those businesses have already solved this.
Related Services
Cash Flow Management
Rolling 13-week cash forecast tied to AR, AP, and payroll. Weekly cash call on a standing cadence and scenario-based planning for tight situations.
Learn more →Profitability & Margin Analysis
Find the margin already in the business. Gross margin by customer, product, and channel, plus an adjusted EBITDA bridge.
Learn more →Fractional CFO
Embedded CFO leadership 2 to 4 days per month. Board-grade reporting and capital strategy without a $300K salary on the cap table.
Learn more →Frequently Asked Questions
Ready to Get Started with Revenue Cycle Optimization?
Schedule a complimentary consultation and we will map out a practical financial plan tailored to your goals.